Intouch CX is Hiring |Any Graduate Can Apply | Chat Support Job | Work From Home | Apply Now
Intouch CX has released the advertisement for recruitment of the post of Chat Support Job. All the candidates who are interested in this Recruitment and fulfill the eligibility can apply online asap till the link expires. For these Recruitment related information like eligibility, age limit, syllabus, selection procedure, pay scale and all other information read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
⭕About Intouch CX Company:
Intouch CX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands.
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👷Job Position: Chat and Email Support Job
🏭Company: Intouch CX
👨🏼🎓Qualification : Any Graduate/ Post Graduate Can Apply .
🌐Location: Work At Home
💰Salary : 2.25 -4.0 LPA
🔠Age Limit: Minimum Age Should be 18 Years, Maximum Age Limit is Not Mentioned
⭕ Experience: 0-3 Years of Experience in customer support
⭕ Job Type: Work From Home
⭕Important Dates:-
•Application begins:- Already Started
•Last Date:- Apply As soon as possible
⭕Who Can Apply:-
•All India Candidates can Apply For this Male & Female
⭕Roles and Responsibilities For the Intouch CX Voice and Non Voice :
•Responsible for providing excellent customer service, solving questions and complaints.
•Responsible to handle inquiries in a manner which meets quality and performance standards
•Identify and escalate priority emails to appropriate channels
•Handle customer complaints in a professional manner and attempt to successfully resolve cases in accordance with established guidelines
•Document customer transactions accurately in the appropriate systems
•Coordinate with the co-workers, lead persons and other departments as appropriate
•Actively listen to the customer, and show empathy and patience
•Provide information to the client and place appropriate notes in the system indicating exactly what action was taken or needs to be taken
•Ensure policies and procedures are followed in all contacts
•Maintain thorough knowledge of systems so that information can be researched.
•Respond to incoming chats/emails within the stipulated SLA and meet the quality and performance standards .
•Attend Team Meetings/additional training sessions as scheduled
Performs other duties as assigned
⭕ Skills and Requirements For the Intouch CX customer support associate:
•Fundamental understanding of eCommerce websites
•Above average verbal and written communication skills .
•Ability to listen attentively and to use the information provided by clients to tailor responses
•Ability to work in a fast-paced, hectic, changing environment
•Ability to organize and follow up multiple tasks/details with accuracy and timeliness
•Ability to operate a phone system, personal computer
•Ability to adhere to all organizational policies and procedures
•Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays
•Ability to perform basic mathematical functions
•Must successfully pass a background check if required
•Ability to effectively interact with employees at all levels of the organization .
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⭕ Application Process:
To Apply Through Direct link:-
Step 1:- Click on the below Apply Now link.
Step 2:– Then You will be redirected to the career page of the intouch CX company.
Step 3:– Read all the details and Fill all the required details in the form .
Step 4:- Click on the Submit Button.
Step 5:- Wait for a few days you for response from the company . Shortlisted candidates will get revert back.
💠Frequently Asked Questions For This Post.
Qus.What Is the Average Salary for this role
Answer- 2.5 - 4.0 LPA
Qus. Who is the founder of kotak Securities
Answer - Mitul Kotecha
Qus. Where is headquarter of intouch CX
Ans. Winnipeg, Manitoba,Canada.
Qus.Is There Any fee for the application.
Answer:- No.
Note:- We Don't Demand Any Type of Money for job interview/selection ( Through Call/ Mail etc)
🏮 APPLY ONLINE : Click here
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⚠️ DISCLAIMER:-
We are Not Recruiter, The Job Information Provided above is for Information Purpose .The above Job Information has been taken by us from the official website of the company. We don't provide any direct job or Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. #govtjobshirings
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