Cision Work From Home Job

Cision  Recruitment 2024 | Customer Support Specialist | Any Graduate, Post Graduate Can Apply | Freshers Eligible | Apply Now

Cision Company released the advertisement for recruitment of the various post of the Customer Support Advisor.All the candidates who are interested in this  Recruitment and fulfill the eligibility can apply online asap till the link expires. For this job related information like eligibility, age limit, syllabus, selection procedure, pay scale and all other information read the  Official advertisement  , link is given below and then apply through the official website, that link is given below at last of this page.

⭕About CISION Company :-

Cision Ltd. is a public relations and earned media software company and services provider. The company is incorporated in the Cayman Islands and headquartered in Chicago, Illinois. In addition to offering Cision-branded services, the company owns a portfolio of companies including PRNewswire, PRWeb, Bulletin Intelligence, L'Argus de la presse, Help a Reporter Out (HARO), CEDROM-SNI, Prime Research, and Canada Newswire.

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💢Job Position- Customer Support Specialist 

💢Experience- 0-2 Years Of Experience 

💢Salary: Upto 35,000/- Per Month 

💢 Important Dates-

✴️ Application Begin - Already Started today

✴️ Last Date -  Apply As soon as possible 

💢 Gender- Both Male and Female Can Apply .

⭕Qualification- Any Graduate, Post Graduate Can Apply 

⭕Job Type: Full Time Job 

⭕ Job Location : Work From Home/ Remote 

⭕ Job Roles & Responsibility:

•Answers customer support requests via telephone, ticket or web promptly to enhance the customer experience.

•Patiently and attentively listens to customers queries and manages the resolution .

•Quickly learns the functions of the support tools and systems to log in and resolve customers’ requests

•Accurately records and logs interactions with customers and updates account information and are able to retrieve this information to create reports for management

•Resolves platform or service problems by clarifying the customers complaint, determining the root cause of the problem .

•Contributes to bottom line sales by increasing customer satisfaction and reducing customer churn

•Cross functional collaboration with internal and external partners and stakeholders, e.g the sales department, finance, other CX departments etc.

⭕ Skills and Requirements:

•Highly customer focused; shows a real passion for the customer experience and customer support industry

•Driven, self-starter, enthusiastic and with an “ownership” mentality

•Adaptable and ability to thrive in a fast-paced environment.

•Ability to collaborate with internal partners whilst co-ordinating key customer deliverables ensuring world class customer experience

•Advanced listening and verbal communication skills to understand customer's needs.

•Enthusiast; strong work ethic with a positive mindset, and can-do attitude

Influencing and negotiation skills

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🪵🪵Application Procedure: 🪵🪵

To Apply Through Direct link:-

Step 1:- Click on the below Apply Now link.

Step 2:– Then You will be redirected to the career page of the Cision company.

Step 3:– Read all the details and Fill all the required details in the form .

Step 4:- Click on the Submit Button.

Step 5:- Wait for a few days you for response from the company . Shortlisted candidates will get revert back.

💠Frequently Asked Questions For This Post.

Qus.What Is the Average Salary for this role 

Answer: upto 35K Per Month 

Qus. Where is the headquarters of the cision company?

Answer : Chicago , US

Qus. Who is the CEO of the cision company

Ans. Cali Tran

Qus. Is There Any fee for the application.

Answer:- No. 

Note:- We Don't Demand Any Type of Money for job interview/selection ( Through Call/ Mail etc)

⭕ Apply Link- Click here

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