Freshworks wfh job.

Freshworks Hiring Customer Success Specialist | graduate job | freshers job | WFH JOB |

•Freshworks Released an advertisement for recruitment for the post of Customer Success Specialist, with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.

⭕ABOUT Freshworks:- 

🌟Freshworks is a software firm. Girish Mathrubootham and Shan Krishnasamy founded it in 2010, and its headquarters are in San Mateo, California, USA. Girish Mathrubootham has been the corporation’s CEO since 2010. According to reports generated in 2021, the total number of employees working in the firm ranged between 5,001 and 10,000.

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💢Company:- Freshworks. 

💢Job Position:- Customer Success Specialist. 

💢Experience:- freshers and Experienced both can apply.

💢Job type:- WFH JOB.

💢Job timings:- 8-9 hours. 

💢Gender:- Male & female both can apply. 

💢Age limit:- NA. 

💢Salary:- Upto 18/- LPA (Expected).

💢Job location:- Across India.

💢Important Dates:-

🪄Application Begin:- Already Started. 

🪄Last Date:- As soon As Possible. 

💢Selection process:- Interview Based. (shortlisted candidates). 

⭕Post details | eligibility criteria | qualification | key skills. 

💢1:- Customer Success Specialist:- 

•Qualifications:- Bachelor's degree in any stream. 

•Batch: 2018/ 2019/ 2020/ 2021/ 2022/ 2023. 

•Experience:- (Desirable).

•0 years of experience. 

⭕Job profile and responsibilities:-  

•Engage proactively with customers using the engagement model (based on customer segment) laid out.

•Understand and document customer’s business flow (for large customers) and deep understanding of use-cases.

•Have deep product knowledge of all product lines. Ability to showcase product demo + work out solutions for business use cases using best product-fit.

•Aligning with key customer stakeholders to establish a stronger customer relationship management program (stakeholder mapping).

•Evaluate how customers manage their Freshworks product suite investment & identify efficiency and effectiveness gains (process & tools).

•Promote awareness of the latest innovations Freshworks is releasing (products/features in pipeline).

•Work with internal cross-functional teams (product, sales, pre-sales, marketing, product marketing, support etc.) to ensure customer’s issues/solutions are addressed.

•Work with Program Manager (Customer Success) to derive data driven insights/intelligence to run focused and result-oriented customer engagement programs. Understanding of SaaS metrics.

•Own two key metrics (Increase Product-Adoption & Customer Retention).

⭕How to apply Hiring of a Freshworks Customer Success Specialist:- 

∆Application Procedure:-

•All India Candidates can Apply For this Freshworks recruitment.  

•Click on the below Apply Now link.

•Then You will be redirected to the career page of the Freshworks Company:- 

•Read all the details and Fill all the required details in the form. 

•Click on the Submit Button.

•Wait for a few days for a response from the company. Shortlisted candidates will get reverted back.

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⭕Apply link:- Click here

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